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This webhook is sent when a payment return request has been rejected.

Webhook Structure

id
string (UUID)
required
Unique identifier for this event
time
string (ISO 8601)
required
Timestamp of when the event occurred
type
string
required
The type of event. Value: payment.return-rejected
data
object
required
The event data containing the details below

Data Fields

data.paymentId
string (UUID)
required
Unique identifier of the payment whose return was rejected
data.scheme
string
required
Payment scheme. Available values: SCT, SCT_INST, INTERNAL
data.direction
string
required
Payment direction. Available values: INBOUND, OUTBOUND
data.reasonCode
string
Reason the return was rejected. Either an ISO 20022 reason code surfaced by the payment gateway (for example, AC06 for a blocked account) or the internal value ORIGINAL_PAYMENT_NOT_FOUND when an inbound return arrives for an outbound payment that cannot be matched. Optional — omitted when no reason is available.

Request Example

{
  "id": "f2a7b5c4-9d3e-4f8a-c2ba-5e7d1f4a3c6b",
  "time": "2025-01-15T10:30:00Z",
  "type": "payment.return-rejected",
  "data": {
    "paymentId": "019cde3e-da40-7f7c-eb65-7b2c4d5f8a1e",
    "scheme": "SCT",
    "direction": "OUTBOUND",
    "reasonCode": "ORIGINAL_PAYMENT_NOT_FOUND"
  }
}
Last modified on May 5, 2026